Delivery Information

General Information

All orders are shipped subject to product availability.
If an item is not in stock at the time the order is placed, NIK will notify the customer of the delay or unavailability for delivery and, if necessary, refund the total amount of the order using the original method of payment.
Items offered on NIК's website are only available for delivery to the following list of countries:
(a) Bulgaria;
(b) France;
(c) Germany;
(d) Hungary;
(e) Italy;
(f) Poland;
(g) Romania;
(h) Spain;
(i) Ukraine;
(j) United Kingdom;
(k) South Africa.
Delivery of goods outside the countries in the list above are not offered.
NIK normally ships goods using the logistics services of DHL or similar transport company. If a registered user orders goods from NIK's online store, shipment of one, several or all of the goods may also be made by NIK's partner for the relevant market. If delivery is made by an NIK partner, this will be indicated to the customer on the goods details page as well as in the shopping basket and at the time of ordering.
For delivery purposes, an exact address must be provided to which the goods can be delivered during normal business hours. The order process shall be deemed complete as soon as the goods have been dispatched to the address specified.
Delivery time:
Approximate delivery time for a standard order is between 3 and 7 working days and will be further advised to the customer once the order has been dispatched.NIK undertakes to inform customers in the event of a delay in delivery, where known to the seller, by providing the information provided by the courier company.
Delivery times are approximate and commence from the date of dispatch of the goods ordered and not from the date of order.
Delivery times are to be used as a guide only and are dependent on external factors and subcontractors.
Same-day dispatch is only applicable for orders placed by 12:00pm UTC +2. Orders placed after this period will be shipped the next business day at the earliest.
Free shipping is not applicable.
Order will be shipped with standard shipping service. Unless there are exceptional circumstances, NIK will make every effort to dispatch the order within 48 hours of verification of payment. Delivery time is estimated at 3-7 working days as standard depending on the delivery address. Delivery date may vary depending on carrier practices, delivery location, delivery method, and type of items ordered.
The order will be shipped by express delivery service if the customer has opted for and paid for the same, the delivery time after shipment is estimated at 1-2 working days after verification of its payment and depends on the delivery address. The delivery date may vary depending on the carrier's practices, delivery location, delivery method, and the type of items ordered.
Products may also be delivered in separate shipments.
NIK Tech Bulgaria Ltd. cannot be held responsible for shipments delayed for reasons beyond its control, including but not limited to: customs, service strikes, civil unrest, riots, invasion, terrorist attack or threat of terrorist attack, weather, natural disasters, fire, epidemics or failure of public or private telecommunications networks.
NIK's logistics partners do not make deliveries on weekends and public holidays.
If the specified delivery deadline cannot be met for reasons beyond NIK's control (e.g. force majeure),NIK shall immediately inform the customer thereof and specify a new delivery deadline. Force majeure includes in particular strikes, lockout, or other industrial action, civil unrest, invasions, terrorist attacks or threats, war or preparations for war, fire, explosion, storm, flood, earthquake, landslides, epidemics or other natural disasters, or disruptions in private or public telecommunications networks, rail transportation, shipping, air transportation, freight forwarding companies or other public or private transportation, and any other impediments that NIK cannot foresee and for which it is not responsible. If this delivery period is not acceptable to the consumer, he shall be entitled to withdraw from the contract. NIK will immediately refund all payments made. This does not affect the legal rights of the parties to the contract.

RETENTION OF GOODS

Ownership of the goods is transferred to the customer upon full payment of the purchase price.

Shipping Costs

Our fixed shipping cost is 306 ZAR or the converted value depends on the local currency exchange rate.

When selecting our delivery methods, the cut-off point for same-day dispatch is 12:00pm UTC +2. Orders placed after this period will be dispatched the following working day.